Warranty

KellyCraft products are warranted to their original owner to be free from defects in parts and workmanship.  At our option, KellyCraft will repair, replace or refund the purchase price of any of these products that are found to be defective unless it is damaged due to ordinary wear and tear, damaged due to lack of proper maintenance, damaged by employment outside of their areas of intended use, damaged through misuse of the product or by failure to follow the instructions and warnings contained herein.  Disassembly or modification of any KellyCraft products by an unauthorized person voids this warranty.  This warranty does not cover commercial use of KellyCraft products.

LS12 Laser Square Considerations 

The “indicator” (see A on diagram) is very sensitive and needs to be handled with care.  Putting excessive pressure on the indicator will cause the laser to get out of alignment.  We suggest using the foam protector included in the packaging for transporting your product.  Do NOT turn the Laser Square upside down and place it on the table when changing the battery as this will damage the indicator.

Within the warranty period and under normal use, the laser alignment on the LS12 Laser Square product is guaranteed to be
within a +/-.15” (5/32”) tolerance at a distance of 12” from the laser source (C).  If for some reason your Laser Square should become out of alignment but within the warranty tolerance, the solution is simple!  Simply “tweak” (i.e. very gently and slightly twist) the laser indicator (A) so that the measurement adjacent to the laser indicator (B) on the Laser Square matches the measurement where the laser line touches the outside grid of the Multi-Mat (C).  It is also normal and expected that it may be difficult to see the laser on certain colors.  In this case, it is recommended to reduce lighting and/or use a different color background.





For a brief video on how-to “tweak” the Laser Square  laser square line alignment, click HERE.  

Warranty Table 

 

Excluded

90 Days

 

N/A

Requires Proof of Purchase

Laser Square

 

X

Multi-Mat

 

X

Stamps

 X

LaserSkins

X

 

The limited warranty contained herein is your exclusive warranty. All other warranties are hereby expressly excluded and disclaimed. ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE EXPRESSLY EXCLUDED AND DISCLAIMED. KellyCraft™ will not be liable, in any event, for any amount in excess of the purchase price of the product.  In no event shall KellyCraft™ be liable for any special, incidental or consequential damages of any kind arising out of the purchase or use of these products. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

For each item submitted for warranty consideration, regardless of the product line, you must first obtain a Return Merchandise Authorization (RMA) number from KellyCraft™.  Please see “RMA Request” on the KellyCraft™ website for instructions.

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