Returns

Return Policy 

  • Item must be in its original unopened and unused condition to be returned, unless there is a manufacturer defect.  Your item must be returned within 30 days of your purchase for a refund.
  • Only items with an approved Return Merchandise Authorization (RMA) number will be accepted.
  • Merchandise must be returned within 15 days of the RMA# issue date.
  • All products must be properly packed to ensure safe shipping.  Any items returned that have been damaged in shipping will void the warranty.
  • Please include a copy of the Return Merchandise Authorization with the item being returned.
  • Please read the Warranty Policy found on the KellyCraft™ website to fully understand your warranty coverage.   
How To Return An Item 

1. Obtain a Return Merchandise Authorization (RMA) number.  Please see “RMA Request” on the KellyCraft™ website for instructions.

 2. Mail your returned item to:

KellyCraft
RMA Number
114 E Crockett St
Cleveland, TX  77327

3. Include in your package a copy of the Return Merchandise Authorization and the original receipt.

Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your refund. KellyCraft™ will not refund the original shipping and handling that you paid on the order.

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